simpsons tapped out origin log in crash

[UncleMuerte]

hi i having a problem with my origin account. when ever i log in on my phone my game crashes but when i start a new game or my gf logs on with her account it works fine? is there a fix for this? i tried restarting my phone and uninstalling and re installing the game but no fix

[MLadyD7]

Only CS advisors can help with it, really. Here's how to reach them: mileyhappy:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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