Re: VPN usage in game

by EA_Arrenai
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Original Post

VPN usage in game

★ Novice

I have a problem with my ISP. It is very difficult to play in evening. The only solution for my country is to play while using VPN. So the question is VPN bannable offence for EA?

Message 1 of 3 (676 Views)
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Re: VPN usage in game

I can not imagen VPN would be against EAs rules when it comes to mobile gaming

I do not think there is anything about HOW you get internet data in the terms, if you get your data legally, I do not see an issue

Possible if it was sharing account information with someone else but that do not seem to be related to your question

 

@EA_Arrenai Do you know or could find out?

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Message 2 of 3 (655 Views)
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Re: VPN usage in game

Community Manager (retired)

Hey there, @Freesty1er.

 

We do discourage use of VPNs as it can cause issues with connectivity or interactivity within the game. We are unable to troubleshoot with VPNs active and generally recommend disabling VPNs as one of the first steps of troubleshooting.

 

That said, if you are having difficulty with your ISP, I would reach out to them to ensure that things are okay on their side.

 

Arrenai Cat


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