November 2014
November 2014
April 2017
April 2017
MAYBE you can try something different.
IF your game was connected to your facebook account, it'd be possible to recover your ID from facebook.
From facebook, click on "Settings" (it's one of the tab on the very last icon on the top right > the triangular one pointing down), then click on "App" on the right side of the screen and look for The Simpsons Tapped Out.
If you manage to find your game here, you should also be able to see some information and potentially something handy to the Customer Support.
If you cannot find the game, I think unfortunately there's no way to restore your previous game and contacting the Customer Support would be basically useless.
Good luck!
April 2017
Hello @xkissmeex663
I am really sorry for those issues with your account. I hope @Nicodemus85Sr advice helped?
Cheers,
Archi
November 2020