I cannot login to Tapped Out

[prmastin336]

I cannot login to Tapped Out. I put my security code you sent and it comes up with an error has occurred this is a continuing problem 

[1-Graham-S]

@prmastin336 - head to your EA account and ...
Check your email is verified
Check all the info is correct and up to date
Change your password, You can "change" it t the one you already use but you must go through the steps so it thinks it's new.

I'd suggest adding a phone number too. It'll help with account recovery if you can't get into your email and you can select Phone at log-in and enter the registered number to get codes via SMS.

Don't forget to hit Update to save the changes.

https://myaccount.ea.com/cp-ui/aboutme/index

[prmastin336]

I did everything you suggested but the problem persists.