Re: Help

by minicha-em
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Original Post

Help

★★★ Newbie
I downloaded my Tapped out Simpsons game today at level 54 now it is lost and downloads to a brand new clean level 1 game please [edit: email address removed]
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Re: Help

Please be more active in searching for answers before you post a new thread.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Loss-levels-Troubleshooting-Steps/m-p/3942293#U3942... updated version of http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Known-Issue-Accounts-reset-to-Level-1/m-p/324142#U3...


If you're in an Anonymous account. Login buttons: Welcomescreen, bottom left. Friendscreen (minitowns) tap the Handshakeicon, bottom right in the pop-up "add origin friends" enter log in info.


Either exit the game to access the Welcomescreen or play through the first levels to access the Bart/Milhouse button to take you to the Friendscreen with the minitown.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

 

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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
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