Re: Game crashes after tree lot reward glitch update

by EA_Zoe
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Original Post

Game crashes after tree lot reward glitch update

★ Novice
After the latest update to fix the glitch with the tree lot weekly challenge reward, my game crashes repeatedly. It happens as soon as I tap on the "OK" button on the pop up notice tell me that I've been rewarded for the day one challenge. Now I can't play at all! 😩
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Re: Game crashes after tree lot reward glitch update

Community Manager (retired)

Hi @APix413,

 

Have you tried to uninstall and reinstall the game completely? You won't lose any progress if you are playing through Origin. You'll find more tips in this help center article: The Simpsons: Tapped Out Troubleshooting.

 

Hope you'll be able to access your Springfield again.

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