Re: Buying doughnuts- got charged 4 times

by EA_Lanna
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Buying doughnuts- got charged 4 times

[ Edited ]
★ Novice

Dear EA, I suppose you had lil problem with updates this morning... i tried to buy doughnuts from the game, and it kept knocking me off from the game... so i got a receipt for 60$ this morning O_o  and i got doughnuts only for 20 of those. Can you please bring moneys back, or give me additional doughnuts? 640 I guess. Thank you! 

Dedicated player, pirozhockskotom 

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Re: Buying doughnuts- got charged 4 times

[ Edited ]
Hero (Retired)

@pirozhockskotom and @alexeke89 If you are on ios//Apple, contact them. In the email there will be a link to do so when they send you the receipt. If you have Android, you should also be able to contact Google to get a credit. 

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Re: Buying doughnuts- got charged 4 times

★ Novice

I bought two of those, got charged two time and got nothing. Please EA, fix it asap! 

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Re: Buying doughnuts- got charged 4 times

[ Edited ]
Hero (Retired)

@pirozhockskotom and @alexeke89 If you are on ios//Apple, contact them. In the email there will be a link to do so when they send you the receipt. If you have Android, you should also be able to contact Google to get a credit. 

Message 3 of 6 (1,196 Views)

Re: Buying doughnuts- got charged 4 times

★ Novice

Now the game charged me 6 times, each one for 20$! O_o

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Re: Buying doughnuts- got charged 4 times

★ Novice

Ok, dear EA, thank you for your support!! I got my doughnuts and I love it!! =D

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Re: Buying doughnuts- got charged 4 times

Community Manager

Closing thread here to limit necrposting. 

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