Re: "directx device creation error", does EA care ?

by Sno314
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"directx device creation error"

[ Edited ]
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" directx device creation error " apears when trying to launct BF4, BF4 does not start.  The error message indicates I need DirectX 10.

But I in fact have DX11 so this should work.

If I reinstall the GPU driver the game plays fine, after the next reboot the issue is back.
I.e. each time I wan to play BF4 I have to reinstall my GPU drivers.

GPU= AMD HD 6800
CPU 3.2ghz phenom II quadcore AMD
RAM 4 GB
DX11 is on the machine, all other games are fine..
Catalyst 14 beta running. ( Official 13.12 same effect )

What I have tried:
Uninstall / re-install of BF4, no effect
Uninstall / re-install of GPU driver, BF4 works again. Untill after the next reboot.
Turned off Windows automatic driver download, no effect.
Reinstall of DX, no effect.
Changed from Chrome browser, to IE11, no effect
Turned off in game Origin, no effect.

Disabled onboard graphics, no effect.

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Re: "directx device creation error", does EA care ?

★★★ Novice

 

EA support had asked me to run Windows update.

That seems to have resolved the issue. No more DirectX Device Creation Error.

 

So now I'm back to having fun with the game.

 

Thank's for the reply,

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Re: "directx device creation error", does EA care ?

Community Manager

I realize you have reinstalled DirectX, I do think it is worthwhile running this specific DX installer: C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist\DXSETUP.exe

 

You mention the game working until after the next reboot. This points to something loading at boot time causing an issue. Try a clean boot to see if that has an effect: http://support.microsoft.com/kb/929135

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Re: "directx device creation error", does EA care ?

★★★ Novice

 

EA support had asked me to run Windows update.

That seems to have resolved the issue. No more DirectX Device Creation Error.

 

So now I'm back to having fun with the game.

 

Thank's for the reply,

Message 3 of 5 (16,398 Views)

Re: "directx device creation error", does EA care ?

★ Novice

I had the same issue with BF1 open beta it says your computer does not meet the minimum requirements and gpu ( NVidia GeForce 840M ) does not support directx 11.0

although I can play BFH on medium settings

Lenovo z50

-intel I7  -8GB RAM   -1TB   -directx12   -windows10  -GeForce 840M 4GB

plez help

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Re: "directx device creation error", does EA care ?

★★★★ Novice

This didn't work for me.

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