my stats reset?

[coleeades]

all of my stats have been reset,like all of my guns i unlocked reset etc. how can i fix this from happening gain and if so how can i get my guns back

[XXXO77O4906]

If you are on console, please post here and provide the following information: http://answers.ea.com/t5/Battlefield-4/INFO-REQUEST-server-information-for-the-missing-statistic-iss... .

If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.