The sale of goods act - 1979. Your rights.

[B2O_little_P]

The Sale of Goods Act

Under the Sale of Goods Act 1979 goods must be as described, of satisfactory quality and fit for purpose.

Fit for purpose means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer)

Goods sold must also match any sample you were shown in-store, or any description in a brochure.

Just an fyi for those wishing to obtain a refund for their faulty product...

We will not take this quietly EA.