Re: BF4 won't run, single or multiplayer

by gofasterplease
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BF4 won't run, single or multiplayer

★ Novice

BF4 runs fine on my desktop, but my laptop, not at all.

Its a brand new Lenovo y410p running windows 8.1 64-bit.

The GPU is an Nvidia 755M w/ the latest drivers.

Single Player, not working.
Multiplayer, not working.

Both crash on boot from battlelog.

I tried installing both the files in the redist folder suggested in the EA Help section.

The crashes don't have diagnosable error messages, just "Battlefield 4 has stopped working"

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Accepted Solution

Re: BF4 won't run, single or multiplayer

★★★★★ Novice

gofasterplease,   I updated to the newest Nvidia beta drivers 334.67 and now i can play BF4.  maybe try this

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Re: BF4 won't run, single or multiplayer

[ Edited ]
Hero (Retired)

Hi, I'm presuming you reinstalled the C+ redistributables.

And if you graphic driver is up to date http://www.nvidia.com/Download/Find.aspx?lang=en-us and it dont work then:

 

-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.

 

Still doesn't work then....

 

-Update your Microsoft .NET framework.
http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

 

Let us know if it helps.

Message 2 of 9 (529 Views)

Re: BF4 won't run, single or multiplayer

★ Novice

Yep ran both the redist C++ files.


My GeForce Driver is up to date.

 

I tried the .net 4.0 link and it said that mine was up to date.

 

still doesn't work.

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Re: BF4 won't run, single or multiplayer

★★★★★ Novice

I too have this same problem. I have the y510p Lenovo with nvidia 755m GPU windows 8.1 64bit. I have newest nvidia drivers. I tried all suggestions in this post, still after it says "loading level" on battlelog it crashes.  Even tried reinstalling the game.

Message 4 of 9 (486 Views)

Re: BF4 won't run, single or multiplayer

★ Novice

Hey, Lost5757, what are we going to do? Running BF4 was a big part of why I bought a big Lenovo.

 

This is nonsense.

Message 5 of 9 (468 Views)

Re: BF4 won't run, single or multiplayer

★ Novice

Hey EA, what is going on here. Two days without a single reply to an open issue?

This is ridiculous. 

Message 6 of 9 (446 Views)

Re: BF4 won't run, single or multiplayer

★★★★★ Novice

I dunno its crazy,  I just play on desktop in mean time.  Maybe its us

Message 7 of 9 (438 Views)

Re: BF4 won't run, single or multiplayer

★★★★★ Novice

gofasterplease,   I updated to the newest Nvidia beta drivers 334.67 and now i can play BF4.  maybe try this

Message 8 of 9 (426 Views)

Re: BF4 won't run, single or multiplayer

★ Novice

 hot darn, it worked

Message 9 of 9 (406 Views)