Re: BF4 Crashes with MSVCR.dll error

by EA_Atic
Reply

Original Post

BF4 Crashes with MSVCR.dll error

[ Edited ]
★ Novice

Hi,

Playing BF4 as single player in campaign. In the second to last module the program freezes and then crashes, and the following error message is generated.

I have replaced MSVCR.dll in c:/windows/syswow64 and in the installed program files as well with no success

Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.3.2.3825
Application Timestamp: 53a4d82a
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098826e
Exception Code: c0000005
Exception Offset: 000000000003c89f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 4ecd
Additional Information 2: 4ecdd23e034d780dec829266be182a3d
Additional Information 3: 0181
Additional Information 4: 0181eca6060df76ab9b6bb17f887e7ce

 

I also have this problem which I have no clue about

Problem signature:
Problem Event Name: BEX64
Application Name: bf4.exe
Application Version: 1.3.2.3825
Application Timestamp: 53a4d82a
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: eae3
Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2

 

Any help I can get would be much appreciated.

Cheers

Message 1 of 7 (1,115 Views)
0

Re: BF4 Crashes with MSVCR.dll error

Community Manager

Download and install this Microsoft Visual C++ Redistributable package and you should be good to go: http://www.microsoft.com/en-us/download/details.aspx?id=14632

barry.png
Message 2 of 7 (1,109 Views)
0

Re: BF4 Crashes with MSVCR.dll error

★ Novice

Hi Barry,

 

I followed the link you provided and downloaded and "installed" the package. However I received an error message advising that I already have a later version in place and the installation could not proceed.

 

Do you think it is this later version that is putting a spanner in the works, and if so how do I uninstall it to allow the earlier version to take its place?

 

Thanks & Regards

Message 3 of 7 (1,100 Views)
0

Re: BF4 Crashes with MSVCR.dll error

★ Novice

Hello - is there anyone alive out there or looking at this forum?  Barry's solution didn't work - I've installed the latest C++ redistributable and the latest version of punk buster - no luck.

 

Anyone have any ideas?????

Message 4 of 7 (1,030 Views)
0

Re: BF4 Crashes with MSVCR.dll error

[ Edited ]
Hero (Retired)

Try and update all this and save the Microsoft Visual C++ Redistributable package for last, see if it will work this way. Edit... after you update reboot PC then try repair game and then test BF4 

 

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
http://www.microsoft.com/en-gb/download/details.aspx?id=30679   <--- should not need this update again but try just to be safe

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/de/flashplayer/

 

and did you update p/b this way?

 

Go to Punk Buster site
Download PB then extract files to your desktop then open Punk Buster folder. Click on the PB setup and it will open.
Add your BF4 game to punk buster its at the top of Punk Buster.
Then update punk buster again at the top of Punk Buster.

http://www.punkbuster.com/index.php?page=pbsetup.php

Message 5 of 7 (1,016 Views)
0

Re: BF4 Crashes with MSVCR.dll error

★ Novice

I respond this because some people still have this problem, the solution is to install c++ redistributable 2013, 2012 doesn't work and the game comes with 2012

Message 6 of 7 (398 Views)
0

Re: BF4 Crashes with MSVCR.dll error

EA DICE Team
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with Battlefield 4, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
Message 7 of 7 (291 Views)
0