Re: Game not in My Games Tab

by AdderofAA
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Original Post

Game not in My Games Tab

★★★ Newbie

Hello, I've bought Battlefield 3 Premium from the origin client around 2 hours ago and it still hasn't shown up in the "My Games" tab in the origin client.
However, the purchase is there and I've gotten an e-mail from Origin confirming my purchase.

Can anyone help?

Thank you in advance.

Message 1 of 6 (176 Views)

Re: Game not in My Games Tab

★★★★★ Apprentice

Origin

I HAVE Origin - Start pre-loading / downloading your games from the Origin now.
How can I find the Origin? You can access it by clicking on the green Origin logo in your task bar in the bottom right hand side of your screen.

I DO NOT HAVE Origin - install it and pre-load / download your games.
Click here to download - http://www.origin.com/download

LOOKING UP YOUR ORDER
1. Go to http://store.origin.com and click on the Customer Service link. You may also find other helpful information on this page.
2. Look up your order either through View recent order history and purchase details link at the top of the page.


DOWNLOADABLE PRODUCTS
Downloadable products may be accessed by looking up your order. When the order
summary appears, click on the Download link next to the product name.

Message 2 of 6 (170 Views)

Re: Game not in My Games Tab

★★★ Newbie

Thank you for such a quick response.

 

"When the order summary appears, click on the Download link next to the product name."
Thing is that there is no download link there, it says "Download for PC" but isn't linked to anything.

Message 3 of 6 (167 Views)

Re: Game not in My Games Tab

[ Edited ]
★★★★★ Apprentice

Hmmm that is wierd you can Either Contact Live Chat with EA https://help.ea.com/contact-us or tweet them at AskEASupport they are sure to be able to fix this

Message 4 of 6 (160 Views)

Re: Game not in My Games Tab

★★★ Newbie

I'm having the exact same issue : /

Message 5 of 6 (159 Views)

Re: Game not in My Games Tab

★★★★★ Apprentice

have just updated your question

 

Message 6 of 6 (155 Views)