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Post your FTRD information here! (Failed To Retrieve Data)

by NHL_Live_Support
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Original Post

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★ Novice

May have guitar hero USB, don't rember...will check that

Message 111 of 400 (1,009 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★ Apprentice
@BOREN5 Holy crap you are right! I didn't believe it and thought you were trolling EA. I had an extra controller plugged in for charging batteries, pulled that, restarted and now it worked for the first time. Mad props to you for figuring that out.

Now I still need some compensation.
Xbox: Iron Mosher
Message 112 of 400 (1,005 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★★★ Newbie

1. Xbox one

2. Yorskii

3. All the time since sept 10th

4. Any online game mode 

5. Just trying to play the game 

6. 100% of the time 

Message 113 of 400 (1,004 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★★★ Novice

Cool that it works for so many now.  

 

I hope we get some compensation cause this is a bug.

Message 114 of 400 (999 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★★ Apprentice

Hey @NHL_Live_Support get @BOREN5 on the payroll immediately!

Message 115 of 400 (987 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

[ Edited ]
★★★★★ Novice

@vosinekIF you have a extra controller or a usbstick for GH or something else plug them out. Also check that you have open NAT in network settings.

 

if you have open NAT, and you have plug out everything.  Restart Xbox with only network cabel and AC cabel plugged in. 

 

Start with a wireless controller only one signed in. 

 

Worked fine after this 

Message 116 of 400 (944 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★ Novice

Urgh!! Just worked for me too. Have a small third party controller plugged for the kids’ little hands when they play games - tbh I forgot it was even in there. Had to restart the game but then all was well!

 

Ridiculous that the game couldn’t cope with this though!

Message 117 of 400 (915 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★ Newbie

@BOREN5 wrote:

Hey guys!!!

 

i fixed the problem for me!!! Chel works!

 

I have guitar hero, saw when playing be a pro that 3 controllers appeard on the screen.  The one i was playing with showed as nr 3.

 

Took the USB-stick out and reset the console.  Now it works online.

 

 

hope you get me something Nice EA!!!

 

 

 

gt:Leffe kunG


It worked for me too man thanks a million EA get this man some friggin HUT coins or something.  

Message 118 of 400 (906 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

★★★★ Apprentice

@BOREN5 thanks buddy.  Not sure how you figured it out, but you did.  Can't imagine how long it would've taken @NHL_Live_Support to fix this.

Message 119 of 400 (896 Views)

Re: Post your FTRD information here! (Failed To Retrieve Data)

[ Edited ]
★★★★★ Novice

@mimico_whatShort story. Our saver is a controller with low battery in ”be a pro” mode.

And i see my guitar hero USB sticks are controller 1 and 2. And after trying a lot, why not test if this is it! Cause you cant play hut champs with two controllers on NHL19

Message 120 of 400 (887 Views)
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