Missing Game Modes Tiles? Auction House Lock? Suspended/Banned? LOOK HERE!

by EA_Blueberry
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Original Post

Re: Missing Game Modes Tiles? Auction House Lock? Suspended/Banned? LOOK HERE!

★★★★★ Novice

Same here. GOt a 14 day AH ban a couple weeks ago for doing nothing but playing the game. Today i get kicked out of mut and now all the game modes are gone besides franchise. These guys have no idea what they're doing. Support is a joke. 

Message 91 of 135 (1,806 Views)

Re: Banned for no reason!

★★★★★ Novice

Im down. DId absolutely nothing wrong. We can file BBB complaints at the very least. 

Message 92 of 135 (1,796 Views)

Re: Banned for no reason!

★ Apprentice

They say it’s a problem numerous users are encountering and that their specialist team is currently working on a fix. 

Message 93 of 135 (1,762 Views)

Re: Banned for no reason!

★★★★★ Novice

Don't fall for that...They have been saying "they are working on it,it's a bug,no ban ect. Trust me there's a ban. After 2 weeks of me bugging non stop they finally sent/said I broke their TOS.. Thing is they have 99% rights to do as they please as says in their TOS however the player does have a very minimal right to the game. I my self am and will continue to look into "other options "to fight against a big bully. EA will do anything to say they were correct into making their decision but it's in fact a bot system THEY USE to say if or when a player deserves to get a ban. I can honestly say with 110% certainty I HAVE NEVER BROKEN THEIR RULES nor CHEATED,SOLD,BOUGHT coins other than THEM! If they COULD SHOW or BETTER YET PROVE I deserved a ban then I'll walk into sunset not asking questions. At this point EA is taking players money,falsely banning players without cause use their TOS to try and cover them selves so they can do as they please and the player does agreed to those terms however the player to has rights I for one am calling upon those WHO legitimately have done no wrong doing and still got a "BAN"but was told different stories like myself for over 2 weeks saying things like your not banned,it's a bug,were working on it and finally after 2 weeks get a BS or email so they can cover themselves please hit me up gamer tag ju66alorydazbtch ps4/5 I'd love to here from you! I for one am tired of being a minnow in a big pond and having to be bullied by bigger fish if enough minnow come together they can fight the big fish

Message 94 of 135 (1,755 Views)

Re: Banned for no reason!

★ Apprentice

Ah, thank you sir. I figured it was a lie from the beginning even the community guys here stopped replying. I just wanted to know if I’m actually banned or not. Unfortunately, they rather waste my time than just telling the truth.

Message 95 of 135 (1,723 Views)

Re: Banned for no reason!

★★★★★ Novice
@dbailes06 Have you gotten anywhere with this? I myself got a ban in AH (even though my account says I'm not) it's been 2 weeks now and got nothing but excesses...My next step is bank and PP. Just wondering how your case worked out for you and money back
Message 96 of 135 (1,716 Views)

Re: Banned for no reason!

★★★★ Novice

Dear lord look at all these people myself included getting falsely accused if that’s what it is.  I agree people who cheat deserve it but when u play by the rules and it happens….. come on something is wrong and they either cannot fix it or they just don’t care. Either way being treated a certain way even if it is just a game is difficult.

Message 97 of 135 (1,519 Views)

Re: Banned for no reason!

★★★★★ Novice

I agree...I was locked out of AH for few weeks. I contacted EA non stop then finally PP. After a few weeks I got my account unlocked. PP really helped and I had to prove I never cheated,,contacted EA,show proof of purchase/EA telling me several stories ECT. Your account will get unlocked if you legitimately play the game and not cheat,buy,sell coins. It takes time but they will look into all that and if you had no reason for a ban it will get unlocked. To this day my account has nor shows no ban history. Im just glad it's fixed but feel EA needs to use a better bot system when making bans or atleast when a player gets a ban look into it and atleast give the player a legit reason and no runaround.

Message 98 of 135 (1,505 Views)

Re: Missing Game Modes Tiles? Auction House Lock? Suspended/Banned? LOOK HERE!

★★★ Newbie
@EA_Blueberry Can i change the cpu uniforms on franchise mode?



The all white uniforms give me a headache.



Please let me know, trying to decide on buying the game or not
Message 99 of 135 (1,497 Views)

Re: Missing Game Modes Tiles? Auction House Lock? Suspended/Banned? LOOK HERE!

Community Manager
@Patriot4bud

Yep, there's an option to change your uniforms and the CPUs.

See you on the field!
Blueberry.png
Message 100 of 135 (1,490 Views)