August - last edited August
Marking as solution just for visibility. We're still working on fixing the issues with missing pre-order bonuses on some platforms.
I just wanted to clear up a couple things here real quick!
Game progress doesn't transfer between the PS4 and PS5 versions of the game. Your progress, items, currency, etc. is unique to each platform, so what you spend or earn on PS4 doesn't carry over to PS5 (or vice versa). For more info on this check out the FAQ on our Dual Entitlement article for Madden NFL 24.
That said, you are supposed to get your pre-order bonuses on both platforms. We're actually working on fixing an issue that's preventing the bonuses from showing up on both PS4 and PS5 like they should. For more info and updates keep an eye out on this thread on the @MaddenNFLDirect Twitter:
Thanks for being patient while we're working on getting this fixed!
I preordered the deluxe edition of the game and I never Received any of my preorder bonuses outside of the “early access” not mut points , hall of fame player nothing
I’m currently having this problem, I tried close the game and reopen I’m still having trouble, im about to reset my ps5 to see if it makes any difference