Jabba Mission - Mission complete - Only get 11/12 Ultimate materials [ Edited ]

[49dozer]

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Star Wars GOH
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Ios SWGOH
When did this happen? (dd.mm.yy hh:mm) Last week
Summarize your bug Can not complete Jabba Ultimate- Journey guide states mission complete- ultimate mats 11/12
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Read my message
What happens when the bug occurs? Read my message
What do you expect to see? Read my message

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I have completed all parts of Jabba Mission- Journey Guide states mission complete- game gives me credit for 11/12 Ultimate materials. I have no were to go forward. I submitted a help ticket 3x , it has been over a week- today I can not open a help ticket- but I got a response on my old ticket that said post my problem here.

(CM: Edited to update thread title)

[EA_Lanna · Accepted solution]

Hi @49dozer, 

This is a known issue atm. Here's what CG_Tusken_Meathead shared on it in Known Issue - Jabba Journey Guide

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@CG_Tusken_Meathead wrote:

Hello Holotable Heroes,

The team is aware that there are some players experiencing issues with the Jabba Journey Guide with acquire Ultimate Abilities and energy and are looking for a solution.

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- EA_Lanna

[49dozer]

I have completed mission for Jabba Ultimate but my inventory is 11/12. I sent to HELP desk and they referred me here.Last week Sept 14,2023 I completed Ultimate quest. Unfortunately game was updating and the 12 th material did not trip the register. Now I am not able to farm DSE or attempt the ultimate mission. Any help? Thank you.

[EA_Lanna · Accepted solution]

Hi @49dozer, 

This is a known issue atm. Here's what CG_Tusken_Meathead shared on it in Known Issue - Jabba Journey Guide

---

@CG_Tusken_Meathead wrote:

Hello Holotable Heroes,

The team is aware that there are some players experiencing issues with the Jabba Journey Guide with acquire Ultimate Abilities and energy and are looking for a solution.

---

- EA_Lanna

[49dozer]

It has been 3 weeks and still no answer

[LonesomeHawk]

Any solution found in the meantime? I don‘t see any solution in telling users that this is a known issue. It is known for some time now…

[RichLee57]

I’m in the same position. Only got 11/12 mats and not heard back 

[49dozer]

This is trending on Reddit SWGOH thread