Game don't want to start/Crash at launch

by Gamma-Wolf-515

Original Post

Game don't want to start/Crash at launch

[ Edited ]
★★★★ Novice

Product: Need for Speed: Unbound
Summarize your bug Game crashes seconds after launching, when I launched the game for the first time I made it to the car selection screen then once I chose my car it crashed. After the first crash it would keep crashing everytime I would launch the game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? Game crashes seconds after launching.
What do you expect to see? The game loading in.

(updated title to be more clear) - Atic 

Message 1 of 53 (2,110 Views)

Crash when launching Story mode

★★★ Novice

First the game crashed after the character creation (i believe thats where it was loading into Story mode),
Then it refused to launch at all - which i solved by deleting the dx12 cache in documents/need for speed unbound/cache.
But now i try to load into the Story mode and it starts loading and immediately crashes!

Even though im below minimim cpu specs i still can play every game at 60-72 fps in high-medium settings (also nfs heat).
Crash occurs when playing from hdd and ssd.

Also tried lower settings, disabling crossplay and data sharing. Please look into it and release a hotfix!

Tried to upload the crashdump file but your "upload-script" wont let me XDDD

Intel I5 4670
AMD RX 570 8gb (latest driver)
8gb Ram (with a hugh 24gb pagefile on ssd - games using up to 12gb ram run absolutely fine with this "workaround")

Message 2 of 53 (2,097 Views)

Re: Game crash upon launching

[ Edited ]
★ Apprentice

You need to delete the .PCDX12 file in your Documents\Need For Speed(TM) Unbound\cache folder. I have to do this every single time otherwise the game won't relaunch.

Still, story mode keeps crashing for me, so I can't play the game.


This game needs a patch already.

Message 3 of 53 (2,099 Views)

Re: Game crash upon launching

Community Manager
@Gamma-Wolf-515 Do you get an error message? Can you post your dxdiag details and any steps you've taken on troubleshooting?
Stay and Play.png
Message 4 of 53 (2,085 Views)

Re: Game crash upon launching

★★★★ Novice

This works and lets me into the menu, but just like you said story mode crashes every time.

You are probably right, this game does need a patch already

Message 5 of 53 (2,000 Views)


★★★★ Novice

No error messages and I have tried uninstalling and reinstalling the game, but as said from the replies of others deleting the PCDX12 file in Documents/Need For Speed(TM) Unbound/cache does allow me to launch the game but loading story mode leads to a crash every time, at least for me.

Message 6 of 53 (1,986 Views)

Does not Launch/Open

★★★ Novice

Game goes not even launch

I have tried reinstalling pretty much everything (short of windows again)
I cant download on EA App

I am not getting any errors so I do not know what to do

please help

Message 7 of 53 (1,245 Views)

Re: Does not Launch/Open

★★★ Novice
@SgtKilowog I have EA Play and the Palace edition on steam
Message 8 of 53 (1,240 Views)

Re: Game crash upon launching

★★★★★ Newbie

Hey same is happening with me no error messages or nothing just straight up crashes , i attached my crash dump as a ss

Message 9 of 53 (1,944 Views)

Re: Does not Launch/Open

★★ Apprentice

Yes i have the same problem, the support totally ignore.

We pay for this game, We need a answers/any news/something.

This is scandalous




Message 10 of 53 (1,208 Views)
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