Emotes now locked when they previously had been unlocked

by grimmace2
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Original Post

Emotes now locked when they previously had been unlocked

★★★★ Pro

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug The trooper emotes "Rock, Paper, Scissors" and "Lightsaber Fight" are locked after today's update, when they had previously been unlocked. Same across all four trooper classes, they had been unlocked, now they are locked. No unlock option, only available "in crates."
What is your gamertag/PSN ID/EA Account name? grimmace2
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/04/2019
What time did you see the bug? (HH:MM AM/PM) ~06:10 AM
In what game mode did the bug occur? Capital Supremacy
What is your time zone? PNT (MST) - GMT - 7:00
Steps: How can we find the bug ourselves? Go to the Collections screen, look up any trooper, check their emotes.
What happens when the bug occurs? Previously unlocked emotes are now locked.
What do you expect to see? The unlocked emotes should remain unlocked.
Please select your region North America
AMD or Nvidia Model Number

The trooper emotes "Rock, Paper, Scissors" and "Lightsaber Fight" are locked after today's update, when they had previously been unlocked. Same across all four trooper classes, they had been unlocked, now they are locked. No unlock option, only available "in crates."  Please fix, so the earned content can remain usable.

Message 1 of 3 (577 Views)

Re: Emotes now locked when they previously had been unlocked

EA DICE Team

Hey @grimmace2, thanks for the report! 

 

We are currently tracking this issue and should be fixed by December 17. 

 

/Atic 

Message 2 of 3 (546 Views)

Re: Emotes now locked when they previously had been unlocked

★★★★ Pro

Thanks!

Message 3 of 3 (513 Views)