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Battlefront 2 hdr bug ps4 pro

by rolo190684
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Original Post

Battlefront 2 hdr bug ps4 pro

[ Edited ]
★★★ Novice
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Bad graphics cutscenes and menu's
What is your gamertag/PSN ID/EA Account name? Rolo1984
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11-14-2017
What time did you see the bug? (HH:MM AM/PM) 09:00 am
In what game mode did the bug occur? Campaign
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? Play on ps4 pro
What happens when the bug occurs? Blocky screens with halo's in the background
What do you expect to see? Nice graphics with hdr
Please select your region Europe
AMD or Nvidia Model Number
‌-
Message 1 of 112 (14,658 Views)

Re: Battlefront 2 hdr bug ps4 pro

★ Apprentice

Yeah same here.  Gameplay looks ok.....but loading screens, cut scenes.....even the opening logo on the black background has awful banding and halos.

Message 2 of 112 (14,580 Views)

Re: Battlefront 2 hdr bug ps4 pro

★ Apprentice

The same thing happens to me on Xbox One X with a Sony Bravia 4k TV. I've seen the same issue reported for PC/PS4/Xbox and multiple brands of TVs.  For example, the HDR is broken in different areas:

 

  1. Single player Cutscenes, opening/title screen - Ugly pixelation/banding
  2. Menus, loading screens, match results screen - The screen becomes REALLY bright, then dims, then transitions to game.  This is very jarring.

I'm sure the devs can reproduce the issue by simply using a screen that supports HDR.

 

 

Please fix this!  It's a very annoying experience during an otherwise beautiful game!

Message 3 of 112 (14,562 Views)

Re: Battlefront 2 hdr bug ps4 pro

★ Apprentice

I turned HDR off on my PS4 Pro and it was just as bad.....so looks like the issue isn’t HDR specific. 

Message 4 of 112 (14,542 Views)

Re: Battlefront 2 hdr bug ps4 pro

[ Edited ]
★ Apprentice

@netnothing wrote:

I turned HDR off on my PS4 Pro and it was just as bad.....so looks like the issue isn’t HDR specific. 




 

When I turn off HDR on my Xbox (in console settings) and quit/restart the game (restarting is necessary for the change to take effect), the issue appears to go way... But then I can't play with HDR.

 

As I look into this further, the backgrounds in the menus and loading screens really get blown out with pixelation/banding when HDR is enabled.

Message 5 of 112 (14,529 Views)

Re: Battlefront 2 hdr bug ps4 pro

★ Apprentice

Maybe something PS4 specific then.  When you turn HDR off on the PS4 is forces all apps closed.  Same issue without HDR for me on those loading screens.

Message 6 of 112 (14,498 Views)

Re: Battlefront 2 hdr bug ps4 pro

[ Edited ]
Community Manager

Thank you for the posts. It looks like this affects everone using HDR on the Xbox One X and PS4 Pro.


Unfortunately I don't have any time estimate on a fix but hopefully we'll have an update for you soon.

@netnothing Can you post an image with the HDR off? Can you try restarting the system and start again without HDR and see if anything changes?

David.png
Stay and Play.png
Message 7 of 112 (14,483 Views)

Re: Battlefront 2 hdr bug ps4 pro

[ Edited ]
★ Apprentice

Here are some pics from PS4 Pro on a Samsung 4K with HDR on.

 

Note, I get the same thing with HDR off (restarted PS4) and even in 1080p mode.

 

TV is KS9000.

 

Note - no other issues with any other games on system....even ones that do HDR.

 

Photo-Nov-15,-10-24-02-AM.jpg

 

Photo-Nov-15,-10-27-13-AM-(1).jpg

Message 8 of 112 (14,460 Views)

Re: Battlefront 2 hdr bug ps4 pro

[ Edited ]
★ Apprentice

@EA_David, here are some comparison pics on Xbox One X:

HDR on:

 

 

 

Note the brightness and pixelated banding around the planet

 

 

 

Note the pixelation behind the card slots

 

HDR off:

 

 

 

 

 

 

 

 

Note the pixelation/banding when HDR is on. The brightness is significantly increased on these screens, but not during actual gameplay. And to clarify, I have calibrated the "HDR10 Peak brightness" option in Battlefront settings.

 

 

Edit: Linked to larger versions images

Message 9 of 112 (14,453 Views)

Re: Battlefront 2 hdr bug ps4 pro

★★★★★ Newbie

I am also seeing this issue with loading screens and even cutscenes with HDR turned on.

Worth noting that the actual in engine gameplay is GORGEOUS and does not seem to be experiencing the issue, so I'm just going to have to tolerate the ugly loading screens in favor of nicer gameplay

Message 10 of 112 (14,402 Views)
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