Banned Account For Apex Plz help

by ItsYaBoiTaoPLAYZ
Reply

Original Post

Accepted Solution

Banned Account For Apex Plz help

★★★ Newbie

My account got banned because it got hacked in apex. Basically what has been happening is that some random dude or girl started hacking my accounts. For example, Gmail, Outlook, twitch, and youtube. Many more of my accounts have been hacked. I just really want my account back cause I wanted to start playing Apex again. Also, it says I was hacking into the game even though I haven't played for like a year. The hacker was hacking through my account.

Message 1 of 3 (187 Views)

Accepted Solution

Re: Banned Account For Apex Plz help

[ Edited ]

@ItsYaBoiTaoPLAYZ

 

The EA staff who work on AHQ cannot help you with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:

https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

 

Alternatively, if you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

FYI it might be as good idea to turn on 2 factor authentication on your account.

https://help.ea.com/en/help/account/ea-login-verification-information/

CCP Hero Banner - Red.png
Please note:
I am a Community Volunteer.
I do not work for EA.
My views are my own.

View in thread

Message 3 of 3 (137 Views)

All Replies

Re: Banned Account For Apex Plz help

Champion

post moved from madden to apex forum.

Message 2 of 3 (148 Views)

Re: Banned Account For Apex Plz help

[ Edited ]

@ItsYaBoiTaoPLAYZ

 

The EA staff who work on AHQ cannot help you with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:

https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

 

Alternatively, if you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

FYI it might be as good idea to turn on 2 factor authentication on your account.

https://help.ea.com/en/help/account/ea-login-verification-information/

CCP Hero Banner - Red.png
Please note:
I am a Community Volunteer.
I do not work for EA.
My views are my own.
Message 3 of 3 (138 Views)