October 2022
My account got banned because it got hacked in apex. Basically what has been happening is that some random dude or girl started hacking my accounts. For example, Gmail, Outlook, twitch, and youtube. Many more of my accounts have been hacked. I just really want my account back cause I wanted to start playing Apex again. Also, it says I was hacking into the game even though I haven't played for like a year. The hacker was hacking through my account.
Solved! Go to Solution.
October 2022 - last edited October 2022
The EA staff who work on AHQ cannot help you with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
Alternatively, if you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
FYI it might be as good idea to turn on 2 factor authentication on your account.
https://help.ea.com/en/help/account/ea-login-verification-information/
October 2022
post moved from madden to apex forum.
October 2022 - last edited October 2022
The EA staff who work on AHQ cannot help you with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
Alternatively, if you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
FYI it might be as good idea to turn on 2 factor authentication on your account.
https://help.ea.com/en/help/account/ea-login-verification-information/