Re: The Sims 3 Limited Edition DLC Lost

by homihom_ii
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The Sims 3 Limited Edition DLC Lost

[ Edited ]
★★★ Novice

Hi!

I once had The Sims 3 Supernatural Limited Edition and Island Paradise Limited Edition on my origin library.

 

But when i redeemed the non-limited edition codes the limited edition are not showing in my library anymore.

 

What I redeemed:

1x Supernatural Code

1x Supernatural Limited Edition Code

1x Island Paradise Code

1x Island Paradise Limited Edition Code

 

(I redeemed non limited edition codes to complete my origin sims 3 DLCs)

 

I tried contacting EA help chat, but they just ask and ask questions repeatedly.(they ask the same exact questions but no solution)

 

They gave me The Sims 3 Plus Supernatural instead.

 

I also tried the uninstall, log out, clear cache origin. but nothing happens.(I only have 1 ea account)

 

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Accepted Solution

Re: The Sims 3 Limited Edition DLC Lost

[ Edited ]
★★★ Novice

 I just realized that the limited edition content on origin is just the same as what is in the Sims 3 store.

 

but i will miss seeing this in my library: Devil

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Re: The Sims 3 Limited Edition DLC Lost

@homihom_ii  Can you still download the limited edition content from the Sims 3 Store site?  You can find links to the content here:

 

https://sims3.crinrict.com/en/2012/09/how-to-redeem-the-limited-edition-content.html

 

If that works, then the issue is probably just visual within Origin, and while I'm not sure it can be fixed, you'll at least know you're not missing any content.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 6 (716 Views)

Re: The Sims 3 Limited Edition DLC Lost

[ Edited ]
★★★ Novice

@puzzlezaddict  Hey! Thanks for your reply Standard smile
Unfortunately, the links don't work anymore.

404-Page Not Found

Message 3 of 6 (680 Views)

Re: The Sims 3 Limited Edition DLC Lost

@homihom_ii  Is that the case even if you're already signed in?  I know some content doesn't show up unless the account owns it.

 

You can also check your purchase history (Store > My Store Account > Purchase History) on that site and see whether the items are present.  Some old items only show up there.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 6 (670 Views)

Re: The Sims 3 Limited Edition DLC Lost

★★★ Novice

@puzzlezaddict  yes i did signed in, but only the 'registration rewards' links work.

 

but nvm i get it now.

theres this leaflet with code that i should redeem in the sims 3 store. 😀

 

Message 5 of 6 (640 Views)

Re: The Sims 3 Limited Edition DLC Lost

[ Edited ]
★★★ Novice

 I just realized that the limited edition content on origin is just the same as what is in the Sims 3 store.

 

but i will miss seeing this in my library: Devil

Message 6 of 6 (609 Views)