May 2019
I have managed to download my copy but it won't run. It gets to the start up screen then crashes saying there's not enough storage but I have checked my laptop and there is storage. Its also activating windows defender for some reason?
May 2019
Hi @LucyOLee
please create your own thread and post your Computer's DxDiag
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2019
May 2019
Looks like there might be some issue going on for Vietnam.
Forwarded that to the CM.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2019 - last edited May 2019
Hi everyone,
For those of you getting the following error:
I'd recommend trying to reboot your router, then clear your cache and try again. If that doesn't work:
If nothing of this works - could you let us know what country you are trying to get the game from and what internet provider you are using?
Cheers,
-Mai
May 2019
just a question,does cc work on the free sims? because it doesn't work for me
May 2019
there's no difference. It should work.
Please follow these steps to troubleshoot: https://sims4.crinrict.com/eng/2018/11/mods-custom-content-doesnt-show-up/
If you have further issues, create your own thread for it.
Thanks.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2019
May 2019
Im having the issue ' Whoops error message - ref failed checkout code' everytime I try and download sims 4, I have tried in a private window, on the app, on edge and on chrome and get the same message every single time without fail, ive tried adding to the wishlist and tried deleting the cache
Im based in the Uk
May 2019