May 2022
Hello, I'm writing this today because I'm still unable to find my sims 4 expansion packs in my game; Some background information, I haven't played sims 4 in a while, I recently updated my game about two day's ago uninstalling all of my mods, packs, and any other data that I had. I recently re-installed everything from new mods, custom content and my expansion packs. Nothing seems to be working.
Every time I open my sims 4 game none of my expansion packs are shown, it says that I don't have any of them installed, I've talked to 4 advisors and none of them have been able to help me solve this problem. If anyone has had this exact issue or knows how to solve it please let me know, I play on a MAC.
The trouble shooting steps that I've already went through are Electronic arts> renaming the sims 4 file to old> relaunching the game> moving my saves and tray to the new sims 4 file> relaunching game.
I've also noticed that after installing my sims 4 expansion packs, kits, and stuff packs they don't show up in the loading screen of the sims 4 game, Any help would be appreciated, thank you!
I provided screenshots below
I've also tried repairing, updating, troubleshooting and restarting my Mac.
May 2022