October 2015 - last edited August by Bluebellflora
I'm having issues with opening my Origin account. Whenever I click on Origin, it comes up with this message:
'You can't open the application "Origin" because someone else is using it.'
I recently updated my mac software and I had Origin open before the update was installed/restarted. I was wondering how to fix this.
At first I thought it was a security issue and so I changed my password and added an app authenticator to my account, but it's still not working.
Any help would be much appreciated, as I would like to play my Sims 4 game
Edit - removed Mac tag from title, not necessary in the Mac forum, Bluebellflora
Solved! Go to Solution.
April 2020 - last edited April 2020
This should solve your problem:
Please don't mess around with ActivityMonitor by force-quitting random things if you don't know what you're doing. For simple things like closing the OriginClient, or force-quitting GoogleChrome when it's not responding, this is a harmless and a simple procedure. Just note some processes are running for a reason, and your operating system is relying on them - so try not to get carried away. Enjoy
October 2015 - last edited October 2015
Are you really sure you don't have it open on another computer without realising it? Is this the error message you are getting?
Could you try the following:
I have tried to follow these steps many times, but its not really working for me. I have a MAC so I thought I would get the same notification, but I'm not. Its not the same as you. Every time I try and open Origin it says I can't because "Someone else is using it" then it is followed by "Ask the other user to quit the application, and then try again." The only problem is no one else should be using it. Next to the notification there is a "Finder" icon. So I'm not sure if it is a problem with my origin being hacked or Finder. I already changed my password and adding a verification to my origin account just to make sure nothing is wrong. Just like you nothing had happened. I also would call Origin myself but its a Sunday and they are not opened.
Please, please, please help. I really want to play Sims 4.
Can you try the Origin reset tool - http://help.ea.com/uk/article/how-to-reset-origin-on-mac/
February 2019 - last edited February 2019
Are you sure you're not logged in on another computer? Origin doesn't quit when you close the game, it stays open.
My origin just started doing this yesterday. My friend is the only other person with it logged in and their computer is saying the same thing