CAS totally blank and inaccessible!

[mgh1961]

II don't understand it! Ever since this recent march update my Sims 4 won't play properly--not even my CAS page!

Whenever try to start a new game or edit an existing family, somehow the screen is just a blank shadow of a sim and i can't click anywhere, leaving me no choice but to force quit.I've tried every single suggestion online and my CAS screen still fails to work since this March update.  I've tried removing mods, repairing, restarting, no avail! It's so frustrating i'm practically on the verge of losing my temper🤬
Kindly, could you please help me get rid of this horrible inconvenience? It's driving me crazy!

[Bluebellflora · Accepted solution]

@mgh1961 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

[Bluebellflora · Accepted solution]

@mgh1961 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

[mgh1961]

CAS is working now