my left shift key is completely broken and now I can't open cheats.

[AmandaJ98]

My left shift key has recently broken on my MacBook Air and now I can't open the cheats menu. is there a way I can change it so I can use the right shift key rather than the left?

[Bluebellflora]

@AmandaJ98

The cheat console should come up using the right Shift key too. I just tested it on my MacBook Pro and it works. Have you changed any default keyboard settings on your Mac in the past that may have stopped it from working?

If you need to, you could maybe enable the Accessibility Keyboard? System Preferences > Accessibility > Keyboard > Accessibility Keyboard.

Alternatively, there are 3rd party apps available that enable you to remap your keyboard.

[jaimiekeay]

I am having this problem also.

I have tried re-setting and the various different combinations suggested - i am running Legacy on my MacBook Pro.

When i do command + shift + c it screenshots no cheat window....

[Bluebellflora]

@jaimiekeay

Because it's not CMD Shift and C, It's CTRL, Shift and C https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

[gorgeousjay]

That combination doesn't work for me either....

[gorgeousjay]

i have also changed through system preferences another key to be used as control and the same thing happens - it screenshots instead of bringing up cheat tray

[Bluebellflora]

@gorgeousjay

This indicates you have another app overriding the key combinations.

[gorgeousjay]

So how do I fix this/find out what the program is that is interfering please

[Bluebellflora]

@gorgeousjay

By going through your installed apps and changing settings in any that may be interfering, usually 3rd party video or screenshot apps can be the culprit.

[gorgeousjay]

Sorry to ask but I have no idea how to do that - is there somewhere that i can find a bit more of a descriptive way of doing this. I have photoshop, lightroom and premiere pro installed would these be the culprit?