August 2022
Hey, @sleepaholic @lenoxwake @timtam4221 @egzq3daprw59 Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you.
/Atic
August 2022 - last edited August 2022
@EA_Atic Please find my DxDiag attached.
One observation I made when looking at other people's DxDiags in this forum:
It seems that - not always but in the majority of cases - people report issues while having an AMD Ryzen processor and a Nvidia Graphics Card.
Could you please give us some insight why your game seems to have issues with this combination of hardware and what might be a workaround that the affected user base can put into place? Maybe there is a certain BIOS setting or a specific driver that is incompatible with your requirements? Anything that offers more help than the plain default reply would be highly appreciated.
In the end I do not want to sit here blaming anybody and troubleshooting the issues but much rather have fun playing the game.
In the hopes of a quick and helpful response, your fellow racer.
Edit: spelling
August 2022
To add to my previous message:
My train of thought is the following: For most people the game is working without any issue while for others like me it is not even launching, even though my hardware is definitely sufficient enough to run the game (in theory) --> It must be something very specific in the combination of hardware + software + game code that is causing the conflict. I know that it is very hard to point that out from your side, @EA_Atic, but this is exactly why we need more insight from your development team. Please let us know what you know and maybe we can find a solution together.
August 2022
August 2022
No, I am not using any overclock.
Yes, my RAM is running in Dual Channel-Mode (DIMMA2 + DIMMB2).
August 2022
August 2022
@EA_Atic Yes, I have as stated in post #5 of this thread. No success, unfortunately.
August 2022
Hi I'm just new here in this forum I'm having the issues but I'm using Xbox series X and I already send my concerns to EA but I still don't have any answers. Thanks
August 2022
@EA_Atic Any update on the issues?
August 2022
@EA_Atic I would really like to finally be able to play this game. Could you please give us an update on the current development status regarding the crash issues? And what is the timeline until we get a fix?
Please remember: We have paid you (= EA and Codemasters) a lot of our own hard-earned money to play a game and all we received in return is a black screen. Sounds like a good story for the finance sector of my newspapers. Would be interesting to see the stock market's reaction once this gains some traction.
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