November 2017
November 2017
@Colbys607 adding the 6 cards via the item options menu is technically a loophole that I don't believe was supposed to be available as a means of completing these sets. I've read multiple forums regarding this and it's not something that is supported as it has resulted in multiple issues.
I don't believe the specialist was wrong in the response he gave to you. The "supported" way of completing the 24/7 sets is to either complete the 24/7 team in the daily objectives, or to complete the 2/47 live events that are available throughout the day.
However, if you choose to use the item options menu, which I believe to be unsupported (this just means that I understand why EA wouldn't promote or support this method, given there are some many issues and restrictions). Here are the restrictions as I understand them:
November 2017
Also, just for reference, just because a support representative or specialist doesn't know every single aspect of a game, doesn't make them terrible. It's impossible to expect a specialist to know every single aspect of the 100's of games they have to provide support for. I expect them to know the basics of the game along with some of the promotional items... and sometimes I get a specialist that plays the game and in some cases has provided some tips that I didn't know about.
All i'm saying is before you attack some of these guys that are clearly doing their job, keep in mind that like you and everyone else, they often have to support multiple things. These guys aren't the developers and didn't create the game. They didn't force you to spend money on the game, you did that. If you're not happy that your spending money, then stop buying things. It's a really simple solution to a very common problem.
I see an insanely large amount of complaints, which is understandable because most people only post on here to complain. I hardly ever see anyone post about a positive experience they had, which is somewhat expected, but sad at the same time.
November 2017
November 2017
I've tried the 24 hour cool down and it doesn't work for me.
As hard as it may be to believe, I didn't create the game either. So i'm not saying it's easy to complete the 24/7 set 50 times. There are obviously other ways then just the daily objective. They have the New Era events as well as others that go towards the 24/7 sets. Sounds like you're well on your way to completing these sets if 24 hours is working for you though.
Trust me, I get your frustration and I share a lot of it. However, slamming specialists in the manner you have chosen, it's productive and essentially solves absolutely nothing.
What problem are you having with the 24/7 set and let's see if we can figure it out as a forum so that anyone else having these types of problems can use the information to improve their playing as well?
November 2017
November 2017
November 2017
July 2022
At some point in my chat with Help/support i asked if the helper was a Human person or Ai
too friendlly and feels disconnected ,they dont help but seem to be instructed to answer love and friendlyness .
but the problems arent solved .
July 2022
Hey, @bassax7045
This post was originally created in 2017, so I will be closing it down. Please try searching for a newer post before creating a new one if you still need assistance.
Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts