Server Accessibility issues

[vicq04fzz0u8]

Won’t load the app at all and keeps crashing.

[EA_Blueberry · Accepted solution]

@RealFatFrank2

Are you on Android or iOS, where is it crashing, and do you get any specific errors?

Have you tried any basic troubleshooting steps?

Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[EA_Blueberry]

@vicq04fzz0u8

Hey there! Is it still crashing for you?

[RealFatFrank2]

@EA_Blueberry For me it is

[EA_Blueberry · Accepted solution]

@RealFatFrank2

Are you on Android or iOS, where is it crashing, and do you get any specific errors?

Have you tried any basic troubleshooting steps?

Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[RealFatFrank2]

@EA_Blueberry I’m on iOS, Fortunately I troubleshooted and it loaded, thanks!

[Gabriel1684]

@EA_Blueberry I need help

[geaton1019]

Mine just gets to where the main page is loading and then it says maintenance issues and then it stops every time

[EA_Illium]

@geaton1019 Wanted to confirm if this is still happening?