My app won’t work [ Edited ]

[WillLyke4]

Every time I open up the app this shows up

[EA_Blueberry]

Hi, @WillLyke4 

Let's get you back on the field. Can you let me know if these standard steps help fix it for you?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[badgerace74]

same with mine since last night i get a can't connect to server screen when it tries to load up. 

[EA_Blueberry]

@badgerace74

Do you have free space on your device and have you tried the steps I linked above?

Does toggling WiFi off help get you into the game?

[badgerace74]

yes also uninstalled and reinstalled and same thing. game does not want to load up

[EA_Blueberry]

@badgerace74

Did you download any apps recently just before this started happening? Some players reported after uninstalling recently installed apps this error went away.

Do you have any parental control settings on your device or WiFi network? That can cause this error too.

[badgerace74]

no parental no recent downloads and as of now game still isn't loading. i have enough memory. call of duty plays fine, my other games are fine. i have a blackshark 3 gaming phone