I cant login to spore with EA account

by TawnyBarnOwl
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Accepted Solution

I cant login to spore with EA account

★★ Novice

I recently purchased Spore on Steam, and I have made an EA account and confirmed it. but when I try to use my EA account to make a Spore account, it tells me "An unknown error occurred during registration, please try again." but every time I try again it comes up with the same message. does anyone know how to fix this?

Message 1 of 15 (8,663 Views)

Accepted Solution

Re: I cant login to spore with EA account


@Wowka567 wrote:

I have the same problem, I wrote in support, but they only talked about the fact that my Spore activated on another accounte.


Hi @ravkamaka

 

this is not good. Spore is not transferable, so if you bought it secondhand - is it not playable

I see you've already  3 posting to this problem, already on Steam post here.

If you bought it on Steam with another Steam account you need to contact Steam support.

Because EA cannot help you in this case

 

Cheers

Liz

Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield

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Message 8 of 15 (8,365 Views)

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Re: I cant login to spore with EA account

Community Manager

@TawnyBarnOwl

 

 

1. Go to Spore in your Steam library.
2. Select CD Key
3. Copy the Spore CD Key to the clipboard
4. Open Origin
5. In Origin, select Redeem Product Code
6. Enter you CD Key
7. Give it a couple of seconds so you can be sure to select the Spore game with your language and not simply select the access to MySpore! 

Darko.png
Message 2 of 15 (8,630 Views)

Re: I cant login to spore with EA account

★ Novice
After typing the code, they say "this code has already been used"
Message 3 of 15 (8,576 Views)

Re: I cant login to spore with EA account

Community Manager

@MrPlutoon90 Have you used the code before? 

Darko.png
Message 4 of 15 (8,561 Views)

Re: I cant login to spore with EA account

★ Novice
@EA_Darko No, but playing spore on steam before it changes anything?
Message 5 of 15 (8,550 Views)

Re: I cant login to spore with EA account

@EA_Darko and @MrPlutoon90@TawnyBarnOwl

 

I click into conversation and share the master guide for Steam users, here we go 👇

https://answers.ea.com/t5/Spore/Solution-Spore-for-Steam-Can-t-log-in-to-servers/m-p/5114847/highlig...

 

/Liz

Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
Message 6 of 15 (8,540 Views)

Re: I cant login to spore with EA account

★★★ Novice

I have the same problem, I wrote in support, but they only talked about the fact that my Spore activated on another accounte.

Message 7 of 15 (8,375 Views)

Re: I cant login to spore with EA account


@Wowka567 wrote:

I have the same problem, I wrote in support, but they only talked about the fact that my Spore activated on another accounte.


Hi @ravkamaka

 

this is not good. Spore is not transferable, so if you bought it secondhand - is it not playable

I see you've already  3 posting to this problem, already on Steam post here.

If you bought it on Steam with another Steam account you need to contact Steam support.

Because EA cannot help you in this case

 

Cheers

Liz

Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
Message 8 of 15 (8,366 Views)

Re: I cant login to spore with EA account

★★★ Newbie

Where is the redeem code?

 

Message 9 of 15 (8,158 Views)

Re: I cant login to spore with EA account

Hi @JamesTheFoxe

 

please check out, you'll find there the answer to your question

 

https://help.ea.com/en-us/help/origin/origin/how-to-find-your-product-code-in-origin/

Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
Message 10 of 15 (8,139 Views)