Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.98.158.1020
What expansions, game packs, and stuff packs do you have installed? Fashion Street Kit, Jungle Adventure, Luxury Party.
Steps: How can we find the bug ourselves? Load into a lot or alt tab.
What happens when the bug occurs? The screen goes white but the audio still play. Sometimes the screen goes back after a while, other times the game refuse to close even with alt+f4 or ctrl+alt+del.
What do you expect to see? Not a white screen.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Steam downloaded a small update.
