Transferring saved files from Sims 4 base game to Sims 4 Deluxe Edition [ Edited ]

[StelCaelum]

Hey guys!

I was playing the sims 4 base game for months but then after a month various crashes occur on my game. It freezes for a short time and then crashes to the desktop whenever I save and even on the loading screen. I'm sick of it. I reinstalled my game but didn't work instead, it got worse! It freezes all the time and crashes to the desktop. My laptop has even reached the minimum requirements of the game.

So I bought the sims 4 get to work and install it to see if it'll fix my game. And so that happened, it fixed my game, I was able to play my game with one expansion pack for a month (?). But then after that crashes occur again. It crashes whenever I travel and on the loading screen but it does not crash whenever I save. I tried everything to fix it, deleting the households that are "not in the world" or "not played." I also deleted cache files and files in the tray folder. I reinstalled it but didn't work at all. 

I have ANOTHER sims 4 DVD installer the DELUXE EDITION that has 2 expansion packs, 3 game packs, and 7 stuff packs. So I was thinking if I could install that one. If I was able to install the deluxe edition (which is from another DVD) is it possible to TRANSFER all my saves and progress to the other? Even though they are different but still both from sims 4 series.

Has anyone already tried this? ---> Transferring all saves and progress from the base game w/ get to work to the sims 4 deluxe edition? I don't want to start all over again and repeat all what I've done in my game. T_T T_T 

Pls help T_T 

[Phantomlover1717]

The deluxe version is the same version as the normal version, only with some extra's. 

It won't fix the crashes... If you want to move your save files you can with a back up:

http://sims4.crinrict.com/en/2014/09/backups/

Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content

[StelCaelum]

I don't have CCs or Mods in my game. So if saved games aren't possible to be transferred to the deluxe edition, how about the sims? Can I transfer my sims in that they just have to be saved in the library?

System Information

Spoiler

------------------

Time of this report: 12/26/2016, 20:20:06

       Machine name: U-PC

   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)

           Language: Filipino (Regional Setting: Filipino)

System Manufacturer: Hewlett-Packard

       System Model: HP ProBook 6460b

               BIOS: Default System BIOS

          Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

             Memory: 4096MB RAM

Available OS Memory: 3014MB RAM

          Page File: 1794MB used, 4232MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: Intel(R) HD Graphics 3000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

         Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_161D103C&REV_09

     Display Memory: 1315 MB

   Dedicated Memory: 64 MB

      Shared Memory: 1251 MB

       Current Mode: 1366 x 768 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: AUO193C

        Native Mode: 1366 x 768(p) (60.098Hz)

        Output Type: Internal

        Driver Name: igdumd32.dll,igd10umd32.dll,igd10umd32.dll

Driver File Version: 9.17.0010.4101 (English)

     Driver Version: 9.17.10.4101

        DDI Version: 10.1

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 1/30/2015 21:21:46, 11117808 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B78E66-4266-11CF-8963-1736B7C2C435}

          Vendor ID: 0x8086

          Device ID: 0x0126

          SubSys ID: 0x161D103C

        Revision ID: 0x0009

 Driver Strong Name: oem6.inf:Intel.Mfg:iSNBM0:9.17.10.4101ci\ven_8086&dev_0126

     Rank Of Driver: 00E02001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

       D3D9 Overlay: Supported

            DXVA-HD: Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

Sound Devices

-------------

            Description: Speakers (High Definition Audio Device)

 Default Sound Playback: Yes

 Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C161D&REV_1001

        Manufacturer ID: 1

             Product ID: 65535

                   Type: WDM

            Driver Name: HdAudio.sys

         Driver Version: 6.01.7601.17514 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: Yes

          Date and Size: 11/21/2010 05:29:03, 304128 bytes

            Other Files:

        Driver Provider: Microsoft

         HW Accel Level: Basic

              Cap Flags: 0xF1F

    Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

 Free Space: 106.4 GB

Total Space: 158.4 GB

File System: NTFS

      Model: SAMSUNG HM320II ATA Device

      Drive: F:

 Free Space: 139.7 GB

Total Space: 146.4 GB

File System: NTFS

      Model: SAMSUNG HM320II ATA Device

      Drive: D:

      Model: hp CDDVDW SN-208BB ATA Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Filipino), 11/21/2010 05:29:03, 108544 bytes

--------------

System Devices

--------------

     Name: Standard AHCI 1.0 Serial ATA Controller

Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_161D103C&REV_04\3&42FFD25&0&FA

   Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/21/2010 05:29:03, 28032 bytes

   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Filipino), 7/14/2009 09:19:03, 42560 bytes

   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 09:26:15, 21584 bytes

   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (Filipino), 11/21/2010 05:29:03, 132992 bytes

[Phantomlover1717]

Make sure to run the game on the 32 bit version. https://help.ea.com/en-us/help/the-sims/the-sims-4/when-to-use-the-sims-4-64-bit-or-32-bit-version/

Deluxe or normal edition on the same system will give you access to your saves either way.

[StelCaelum]

So I get it. My game runs on a 32-bit processor. My game only crashes to one particular 50x50 lot where I built a large house with lots of items in it, also with plenty of plants. My game lags everytime I enter to that lot. After saving the game I go to manage worlds and that is when the game crashes. In my case, do I need a 64-bit processor because I'm playing on a heavily populated lot? Or to prevent crashes, I just need to delete some items on the lot for it to run properly. )

[Phantomlover1717]

Try updating your OS to the 64-bit version.