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Bought new expansion pack - won't finish downloading

by serenity1959
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Bought new expansion pack - won't finish downloading
★★★ Newbie
serenity1959

July

I just purchased an expansion pack for my game and it will not completely download and install.  Please help.

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Re: Bought new expansion pack - won't finish downloading

[ Edited ]
Hero
Hero
puzzlezaddict

July - last edited July

@serenity1959  Please post a screenshot of what you see that indicates the pack won't finish installing.  Please also let me know whether you've installed Sims 4 to an internal or external drive.

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I don't work for EA. I'm just trying to help fellow players with their games.
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