Downloadable Content Still Locked in my UFC4 Deluxe Digital Edition For PS5

[Steelord90]

@Steelord90 you guys have me going back and forth and all someone has to do is give me redeem codes and nobody seems capable of doing so even showing proof of purchase. I was told everything is unlockable if I play the game for several hrs but that's not the point. I paid extra money to avoid wasting the time to unlock something that should be playable the first time I play the game!

[ArikBelmont]

I recently purchased the Premium Starter Bundle, Fighter & Customization Bundle and the Bruce Lee Bundle DLC Packs and I haven't received any of the items from them. After I purchased the bundles,I went back into the PSN Store and noticed they all said unavailable. I have tried Reinstalling the game, moving the game data from an external hard drive to the PS4 Console, accessing the library. Any help would be appreciated. 

[Steelord90]

@Steelord90 @EA_Blueberry Just downloaded UFC 4 Deluxe to my PS4 and all players that should be unlocked are still locked, so this isn't a PS4/PS5 issue! This is an EA software issue.

[Steelord90]

If anyone is in the same boat as I am, boy do you have my sympathy! Learn from my mistake.1 don't waste 2 hours on help from EA trying to get this sorted out. All they do is send you to someone else who sends you to someone else, etc. I did an hr on their Twitter help and hr on their live chat. Even though I finally was able to show twitter proof of purchase and requested a supervisor who had the authority to simply send me my rightful redeem codes at least for the 4 fighters that remain locked. I am still waiting for a reply 2 days later. If this ever gets resolved, I'll post it here for all to see, but for right now, don't waste your time asking for redeem codes even if you show proof that you purchased the deluxe version of UFC 4. They obviously don't care to help This is not a PS4/PS5 issue either. I downloaded on both systems on internal drives and both show the 4 players still locked. I won't buy another EA deluxe game after this nightmare, wow...smh

[EA_Blueberry]

Hi, @Steelord90 
 
I just came back today from being out for several days. You said you checked the add ons section in the original part of your post. Did it actually show the content there to download/install?

When some players are having trouble content showing up they are sometimes able to install the content from the PlayStation store via a web browser. Do you see that option to install it from this link?

https://store.playstation.com/en-us/product/UP0006-CUSA14204_00-FURYJOSHUABUNDLE

[Steelord90]

@EA_Blueberry All I see is tyson fury and Anthony Joshua , ufc 4 and ufc 4 deluxe saying purchased. Bruce lee not saying purchased and no Brock Lesnar seen.

[EA_Blueberry]

We're going to need to gather some info for the team. Can you both respond back to me with the following info:

• Which platform are you playing on
• What is your PSN ID

Thank you!

[Steelord90]

@EA_Blueberry
PS5
Steelord928

[ArikBelmont]

So I posted on here some time ago and my message was not responded to ,so I will post here again: I had purchased the Premium Starter Bundle, Fighter & Customization Bundle and the Bruce Lee Bundle DLC Packs and I haven't received any of the items from them. After I purchased the bundles, I went back into the PSN Store and noticed they all said unavailable after I had purchased them. I have tried reinstalling the game, moving the game data from my external hard drive to the PS4 Console, accessing the library and other possible solutions but nothing has worked. Any help would be greatly appreciated.

[Steelord90]

@ArikBelmont I seem to be having the same issues you have and I tried everything from uninstalling and reinstalling UFC4 Deluxe on both ps4 and ps5 both internal drives and renewed licenses several times, rebooted several times and I'm still waiting for redeem codes that probably won't work for me either, so I feel your pain on this. This has been a nightmare and I know we're not the only ones going through this. Good luck!