Ilum Puzzle Bug

[SunBurnt-Knight]

Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug Ilum Cave bug: ropes are bugged and I can't progess through game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try do the puzzle
What happens when the bug occurs? Rope remains stuck to player can't be let go of
What do you expect to see? this bug fixed I want to play the game

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I cannot complete the puzzle therefore I cannot finish the game I paid for

[kalebabbt]

@SunBurnt-Knight I having that same issue. This link explains How I did EVERYTHING I can think of to let go of that stupid cord with so video proof(Also I have no clue how to post for help on this website)
https://answers.ea.com/t5/Other-STAR-WARS-Games/Jedi-fallen-orders-freezes-up-in-Ilum-ice-puzzle/td-...