Game crashing on second planet elevator

by Inthrall
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Original Post

Game crashing on second planet elevator

[ Edited ]
★★ Novice

Game crashing on second planet. I've attached a DXDiag if that helps:

Spoiler
I enter the lift down to bogdano vault after freezing the storm, it has a small stutter on the way into the room. After activating the lift, the audio cuts out after 3s or so. As the lift gets to the bottom, entire game freezes for 30~ seconds and then exits

This happened 3/3 times so far

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Re: Game crashing on second planet elevator

★★ Novice

I had a similar problem with the game crashing at the same point over and over again.

 

 

 

I resolved it by rolling back my nvidia drivers to the previous version.

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Re: Game crashing on second planet elevator

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Re: Game crashing on second planet elevator

★★★ Apprentice

My name is Manuel and I work for NVIDIA.  Can you fill out the driver feedback form so we can look into this?

 

https://forms.gle/kJ9Bqcaicvjb82SdA

 

Also for more advanced users, it would really help if you could provide us with a crash dmp file from the game as described in the FAQ below:

https://nvidia.custhelp.com/app/answers/detail/a_id/3335

 

You will need to upload the dmp file to a file sharing site and then email me a link to download the file to [edit: email address removed]

 

Regards,

Manuel

NVIDIA Customer Care

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Re: Game crashing on second planet elevator

[ Edited ]
★★ Novice

Filled in that form now, but email address was removed. Any better way I can share that info?

 

EDIT: PMed you a link with crash stuff. I've also added a video of it happening, but it shows differently to what I saw on my screen (the only visual hitch there was at the end). Video ends when the crash happens

 

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Re: Game crashing on second planet elevator

★★ Novice
@F3AR-BigMick Tried this and no luck, performance was a lot worse overall
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Re: Game crashing on second planet elevator

★★★ Apprentice

Thanks  I forgot about that. The email address is also in the FAQ I linked.  

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