Re: ingame mailbox shows no mail and other issues

by EA_Blueberry
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Original Post

Re: I can’t access the mailbox

★ Guide
@EA_Blueberry xbox one
Message 31 of 91 (1,150 Views)

Re: ingame mailbox shows no mail and other issues

★★ Novice

Also xbox one and also can't access mailbox since few weeks. 

Message 32 of 91 (1,113 Views)

Re: ingame mailbox shows no mail and other issues

★ Apprentice

Seems like only Xbox One players are having this problem. Should be “easier” to fix now, r i g h t ?

Message 33 of 91 (1,104 Views)

Re: ingame mailbox shows no mail and other issues

★★ Novice

I hope so it's really annoying 

Message 34 of 91 (1,093 Views)

Re: ingame mailbox shows no mail and other issues

★ Apprentice

I’ve had the problem for over a month now. VERY irritating.

Message 35 of 91 (1,088 Views)

Re: ingame mailbox shows no mail and other issues

★★ Novice

@EA_Blueberry is there any solution to this problem? 

Message 36 of 91 (1,075 Views)

Re: ingame mailbox shows no mail and other issues

Community Manager

@Creadeliefje 

 

The team is still aware of this and investigating it. It may be related to a broader issue such as this one where it's also mailbox related. I'm afraid we don't have any specific info to share with you all at this moment, but it's got the team's attention and they hope to get some traction around this soon. Thank you for hanging in there!

Blueberry.png
Message 37 of 91 (1,033 Views)

Re: ingame mailbox shows no mail and other issues

★★ Novice

I am having this issue as well on XBox One. We have 4 family members playing PvZ2, 3 have the "no news" issue, and one IS getting her mail. 

Message 38 of 91 (992 Views)

Re: ingame mailbox shows no mail and other issues

★ Apprentice

Any updates? Or at least any progress?

Message 39 of 91 (909 Views)

Re: ingame mailbox shows no mail and other issues

★★★ Newbie

We have Xbox One. We have 2 accounts on same console and it started with mine weeks (probably 6 weeks or more) ago. Its telling me what everyone else  here is saying it’s telling them: “No news is good news, right?”. Now the second account is affected and this just recently started. It’s very very annoying. We used to check the mailbox frequently bc we always looked forward to the “Sasquatch” events. Please find a fix for this!!!

Message 40 of 91 (903 Views)