ME3 [PC]: "Load failed. Cannot connect to server"

by DoctorDAM
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ME3 [PC]: "Load failed. Cannot connect to server"

[ Edited ]
★★★ Guide

Anyone else getting this message on their ME3 home screen?

 

It doesn't seem to impact my access to anything in multiplayer.

In Single Player, I still have my assets, but my readiness is only 50% (it should be close to 100%). 

N7HQ access appears normal.  But it shows my readiness at an unchanging 97.49%. And I can't collect the Galaxy at War results ("The server is unavailable. Please try again later")

 

Mass Effect 3 9_30_2022 (Load Failed, Cannot connect to server.png

 

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Accepted Solution

Re: MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server&am

[ Edited ]
EA DICE Team

Our team has comeback that they have solved the issue and should be back to normal now. 

 

Let us know if you keep seeing the issue. 

 

/Atic 

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Re: ME3 [PC]: "Load failed. Cannot connect to server"

★★★ Newbie
@DoctorDAM Yeah it started around the middle of the week. I thought it may have been some momentary issue with the servers but it's still happening.
Message 2 of 22 (2,307 Views)

Re: ME3 [PC]: "Load failed. Cannot connect to server"

[ Edited ]
★★★ Guide

Thanks for the reply!
I figured so, but hadn't seen anything posted anywhere, including Reddit. I've now received similar responses from others on BSN.

Seems like this might be one of those that may need a BW employee friend let them know and fix at their end.

Message 3 of 22 (2,267 Views)

Re: ME3 [PC]: "Load failed. Cannot connect to server"

[ Edited ]
EA DICE Team

Hey @DoctorDAM @CG_Crov, Thanks for the report! 

 

I have sent this on to the team to investigate too see what is going on. 

 

/Atic 

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Re: ME3 [PC]: "Load failed. Cannot connect to server"

★★★ Guide
@EA_Atic
Thank you!
Message 5 of 22 (2,240 Views)

MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server"

★★★ Newbie

MassEffect3 Play Station 3 Galaxy at War map "load failed. Cannot connect to server" and I can't play multi-player but bottom of screen says "connected to EA servers". N7HQ "re-synch" account doesn't fix it. Problem is persistent for previous 3 days, multiple reboots and reloads with no change. Any suggestions?

Message 6 of 22 (2,262 Views)

Re: MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server&qu

★ Novice

I am having this same issue the last couple of days with the galaxy at war map not loading but I am still able to play mp.

Message 7 of 22 (2,239 Views)

Re: MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server&am

★★★ Newbie
@jaaaaado21 interesting, maybe my multiplayer will come back.
Message 8 of 22 (2,230 Views)

Re: MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server&am

★ Novice

I know this didn't fix your problem but I thought I'd comment as I don't know how many are active in ps3 me3 mp. I will tell you this and it could be something to try. Make sure you are not logged in to ea possibly on your phone or elsewhere. The reason I suggest this is when I login to my ea account to leave this comment, it kicks me out of multiplayer. Could be a coincidence, but could be something to try.

Message 9 of 22 (2,222 Views)

Re: MassEffect3 PS3 Galaxy at War "load failed. Cannot connect to server&am

[ Edited ]
★★★ Newbie

@jaaaaado21yep, mp came back but galaxy at war still not working. Thinking back, the 1st time Galaxy at War didn't load "Connected to EA Servers" didn't show up so maybe the two issues are connected.

Message 10 of 22 (2,211 Views)