[Information] A Guide for Real Racing 3

by EA_Illium
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[Information] A Guide for Real Racing 3

[ Edited ]
Community Manager
Real Cars. Real People. Real Motosports. This is Real Racing 3

 

Welcome to the Real Racing 3 Community on Answers HQ! 

 

Are you new to Answers HQ? If you are looking for information on how to use or navigate EA's forums check out our Getting Started guide. You can also find an excellent guide here on replying to threads that might be more relevant to you. 

 

Want to make your first post? Click here

 

Each and every community has its own rules and guidelines. By using this forum you are agreeing to abide by Answers HQ's house rules, be sure to check them out before making a post. 

 

Currently, Real Racing 3 is available on the Google PlayApple Store, and Amazon appstore to download and play 🏎🏎

  

 

Need Support? 

Most Technical Issues can be resolved by performing some basic troubleshooting steps, Depending on your device the steps to follow might differe. The EA Help team have created the following articles to guide you through those steps. 

 

Mobile (Android)

Troubleshooting EA mobile games on Android devices 

 

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

 

If you continue facing issues you can Submit a Request, or report it here on the forums for the team, be sure to record your Player ID and create a post letting us know the following:

 

  • Device (make/model):
  • Are you playing on Cell Data or Wifi?
  • Have you tried using another device?
  • Do you get any error messages?
  • If possible, Screenshot or clip of the issue...

 

News and Updates...

Wanting to know more about Real Racing 3? Check out our ea.com page for the latest news as well as the team's social media for documents. 

 

Links:

Latest Updates

Spoiler

  

Finding your Player ID or Build: 

  1. Once the game is launched, select the cog icon in the bottom left 
  2. Select the second cog (settings) icon next to the first one 
  3. Your build version will be in the bottom left and your Player ID will be in the bottom right (you can take a screenshot if needed) 

Connecting your Device to an external account: 

  1. Once the game is launched, select the cog icon in the bottom left 
  2. Select the second cog (settings) icon next to the first one 
  3. You will see an option to log in to Facebook, Google Play, or Apple Game Center 

Backing up your game to the cloud: 

  1. Once the game is launched, select the cog icon in the bottom left 
  2. Select the Save icon (floppy disc icon) toward the right 
  3. Here you can select "Backup to Cloud" or "Restore to Device" 
tout-block-small-download-tout-block-laptop.jpg.adapt.crop7x2.1920w.jpg

Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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Re: [Information] A Guide for Real Racing 3

[ Edited ]
Community Manager

Creating a new post

 

Hey Real Racing Fans, 

 

You may be looking to create a post to share feedback on our game with the community and team, get technical assistance, or report an issue to the team. 

 

If you are running into an issue or potential bug, please let us know the following:

 

  • Device (make/model):
  • Are you playing on Cell Data or Wifi?
  • Have you tried using another device?
  • Do you get any error messages?
  • If possible, Screenshot or clip of the issue...

To create a new post on the Real Racing 3 boards, go through the following steps and fill in each section highlighted:

 

Click the " New Topic" option at the top of the Real Racing 3 board

 

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image 1.PNG

 

Next, fill in the Subject and Description fields. You can also use this page to add an image, or video or attach a file. Once you're done click the submit button to create the post. 

 

Spoiler
image 2.PNG

 

Once you've created a post the community and community manager will be able to reply for assistance or share information, or their own thoughts about the topic of the post. From time to time you might see community managers merge posts together or move them to different areas of AHQ, this is done to help keep the boards more organized and collect information on the potential issues depending on the post. 

 

Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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