[EA app] DA:O Leliana's Song DLC Crash [ Edited ]

[In-The-Purest]

this is the only DLC that will just crash on load. Everything else works seemingly including DA 2 and DLCs ( i just purchased DA ultimate edition) i did previously have a physical copy of DA:O loaded on steam and the ultimate edition i believe i got for free on EA app at one point. 

[holger1405 · Accepted solution]

@In-The-Purest 

• Press the Windows key and "R" at the same time.
• In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
• Look if there are any "DAOrigins.exe.Xxxx.dmp" her and upload them at a free file hosting service like Dropbox or Onedrive.
• Post the link here.

If there aren't any dump files of ME:

• Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
• Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
• Play the game until it crashes.
• After the game crashes, let all Windows crash dialogues finish.
• Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
• Zip 2 - 3 "DAOrigins.exe.Xxxx.dmp" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
• Post the link here.
  
  
  If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f

[holger1405]

@In-The-Purest 

If you are on a PC try to repair the game.

(Origin: Game Library > Right-click the game cover > Repair)

(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

[In-The-Purest]

Did that and nothing again, ive also deleted the original DLC repaired and nothing and also tried fresh installs from steam and Xbox app.. i do clean the system completely before each time and its always lelianas DLC that crashes as soon as it loads. Ive also disabled sound and run at lower resolutions 

[In-The-Purest]

its weird but on my steamdeck the DLC works. maybe ill just play it there for the time being... 

[holger1405]

@In-The-Purest 

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

[In-The-Purest]

herer ya go

[holger1405]

@In-The-Purest 

Please run the "DAOriginsLauncher.exe" from the "Dragon Age Origins" game folder.

Click on "Configure".

In the "Dragon Ager Configuration Utility" > Click on Audio > Look if any of the sounds options are disabled.

If yes, uncheck the option > Click on "Dragon Age : Origins" in the menu bar > Save Settings > Test the game.

[In-The-Purest]

the utility starts, gets to the "please wait while system information is collected",  then crashes, i manually went into the config file with a text editor and no audio was disabled, also have tried compatibility mode for config and for game as well as admin mode 

[holger1405]

@In-The-Purest 

• Start DAO without starting Lelianas song.
• Press Ctrl+Shift+Esc to open your Task Manager.
• Find "DAOrigins.exe" in the list > Right click "DAOrigins.exe" > go to Details.
• Right click on "DAOrigins.exe" " > Set affinity >  Leave only one of your CPU cores enabled > Ok.
• Test.

[In-The-Purest]

tried it does nothing seemingly :\