January 2020
THIS DOES WORK I tried my wired controller and it works perfectly fine now
January 2020
Can you let us know which steps worked for you? Thanks.
For some, it may be worthwhile trying the steps posted by @MrThunderT here:
https://answers.ea.com/t5/Technical-Issues/Controller-not-working-on-heat/m-p/8689100#M4588
January 2020
So here is how I got my controller(Elite 2) to work. I unplugged the USB that powers my Astros which is connected to my Xbox One. Immediately worked. Didn’t have to unplug any other USBs. Hope this helps some of you!
January 2020
I am having this same issue. Unable to select or change profiles.
Is there a way to provide an update to the top off the feed as to what the resolution is.
January 2020 - last edited January 2020
@slave0 Thank you, that's very helpful.
@MorebeerNev Hey, once we have some confirmed workarounds we'll have a post with a summary.
Hey folks, can anyone list any USB devices that you have connected to your system, from headsets to usb sticks to hard drives and so on, and can you see if removing them and restarting has any impact for you?
Thanks again.
January 2020
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January 2020
@Player_dsegmrgo Yep something in the update is definitely a factor here.
Is the External HDD the only USB device you have connected?
January 2020