January 2020
Have the dev's began troubleshooting at all? I have seen no real acknowledgment of this problem from EA, aside from the level 1 tech support of "Have you tried turning it off and back on?"
January 2020
In answer to that, both my son and I have an Xbox one x. It doesn’t work on mine, but does on his. The only difference I can see is that he uses an Xbox elite controller, the original one and I have the elite 2. I connected my elite 2 to his Xbox and the game would not go beyond the load page. His elite 1 controller made the game play ok on my Xbox. The game also worked with his steering wheel on both Xbox’s.
January 2020
After the Jan update for nfs heat my xbox controller will not work on the game. It works for other games. How do i fix this.
January 2020
So I just contacted chat support and he tried to tell me it was a hardware issue with my controller and that if others had the problem that they would’ve heard about it by now! Like WTH do you not check your forums?!?
January 2020
January 2020
So in other words, they aren’t doing anything about it right now....
January 2020
Exactly! What it sounds like my advice everyone having the issue contact support chat and report a bug. Really pissed about this
January 2020
Chatted with support and they said they had no record of the issue and no one has complained about it and that it is a hardware issue and suggested that we should report it as a bug. But sounds as no fix is coming soon
January 2020
Quick question, I am having this same issue. How many people having this issue upgraded to the digital deluxe edition like I did? my buddy with standard has no issues
January 2020
Same thing for me tonight. Stuck on loading screen, but does not do anything when I press a button.