Product: Mass Effect Andromeda
Platform:Microsoft XBOX One
What edition do you have? Standard Edition
Physical Disc or Digital version? Disc Based Install
Summarize your bug After meeting the Krogan on Eos the game keeps freezing and I have go to the Xbox Home and quit the game manually. The game will freeze when I scan anything to do with the story, open my journal, fast travel, return to space, pick up a datapad, pick up the second component piece and even if I just walk around for a few minutes. There has been no problems with multiplayer. I have tried: A hard power off of the Xbox. Going into Offline mode. Thinking of uninstalling and reinstalling but I have seen on other posts that this doesn't fix the issue. Game is completely unplayable at the moment. If the issue isn't fixed soon I will have to return the game.
How often does the bug occur? Every time (100%)
How long has this issue been happening? I don't know
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds. Issue happens in Offline mode.
What company provides your internet service? Three Ireland
Steps: How can we find the bug ourselves? Not sure.
What is the AMD or Nvidia Model Number of your graphics card? XBOX ONE
Please enter memory size in GB. 250GB
I have loaded an autosave from way before the location the issue started. Back before the fight at the second outpost. So far I haven't had any issues but I haven't gotten back to the Krogan yet. If I do and the issue doesn't appear I will post it here. It meant I am about an hour or more behind where I was but I don't have to restart the game. There should be an autosave for the start of Chapter 2 as well but I am not sure how far back that is.
April 2017 - last edited April 2017