Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madde

[EA_Blueberry]

Got the DM's from those that sent the info I requested, thank you for the help! Passed those along to our teams here to take a look at them to determine what is causing this. 

[ItsOnlyMe4939]

hello, we cannot send you a DM on here

YOU EITHER HAVE TO LOG IN OR NEED PERMISSION TO SEE THIS PAGE.

Think that's a mistake?

[EA_Blueberry]

@ItsOnlyMe4939

Do you have DMs enabled? You also may need to create a post, give XP, or reply to a thread before unlocking the option to DM.

[ItsOnlyMe4939]

i sent you a DM .. hope it works!

[UP16]

I’m not sure how to send a direct message to you with the required info

[ItsOnlyMe4939]

@UP16 Do you have DMs enabled? You also may need to create a post, give XP, or reply to a thread before unlocking the option to DM.

[EA_Blueberry]

Thank you for sending us the examples!

We are good on those right now as the team has what they need for the investigation. We'll have more information on the way on how we will have this resolved for our players. 

Thank you for your patience and stay tuned for more to come. 

[claytank1234]

@EA_Blueberry I also didn’t receive my order bonus. Gamertag: ISeaCrayfish Xbox Series X

[Unstopaluck123]

thank you. I preorder the day and I have not recieve, even got it the day we could preorder. Thank you for investigating this issue

[JavyBaez_ELmago]

JavyBaez Elmago 

Xbox