June 2022
If you are having this problem on an Xbox One, I found the solution. You have to buy the new Series X/S. I had planned on buying one for my son before Christmas anyway, so I broke down and bought one now. Low and behold, if you drop another $500, you get your player that will be useless in two months. Seems worth it, right?
June 2022
I have not received my pre order pack either, my gamer tag is Mad drip7754
June 2022
I have not received my pre order pack either my gamer tag is Mad drip7754 on Xbox one
June 2022
Hey, Madden Community.
Thank you for your patience on this issue. If you did not receive the free 99 OVR Player Pack for pre-ordering Madden NFL 23 via in-game through our loyalty offer please contact our Support team below so they can assist in granting the pack to your account.
The team will need a proof of purchase so please have that attached to your case when creating one at our Help site or have it ready if you contact our team over Twitter.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
Thank you for pre-ordering Madden NFL 23!
June 2022
i have not received my free 99 pack and madden points
June 2022
@Izaiahaaron
Don't worry we can get it added to your account. Simply contact one of our EA Advisors through the two options below to get this resolved if it hasn't shown up after 24 hours since your pre-order.
Our team will need a proof of purchase so please have that attached to your case when creating one at our Help site or have it ready if you contact our team over Twitter.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
Thank you for pre-ordering Madden NFL 23!
June 2022
I pre ordered madden 23 for 100$ and I did not get my 99 pack or any of the other rewards I am on Xbox series x and my gamer tag is googzboxedu#23 and my email is [edit: email address removed]
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