did not get my gametime

[Biffbenny]

bought 30days gametime via the swtor website, it took my money but i did not get any gametime at all, says that i havent got a subscription on swtor but the order is there. what do i do?

[proxos666]

@Biffbenny 

swtor account displayname ? 

[proxos666]

@Biffbenny 

Support can see a failed 60 day purchase , to fix the issue on your account you will need to call swtor support when the lines are open 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

Edit: Steam and codes will also fail to add gametime until the account issue is resolved