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account.swtor.com LOGIN FAILED

by tomkolp
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Original Post

account.swtor.com LOGIN FAILED

[ Edited ]
★★★ Novice

I can not log in to my account. I get the message "login failed". The data logging function of the game. On account.swtor.com I do not have access. He needs to log in to my account, to cancel subscriptions.
Sorry for my English Standard smile

Message 1 of 7 (4,146 Views)

Re: account.swtor.com LOGIN FAILED

@tomkolp

 

Try initially a password reset (Link) if that fails you may be best phoning them (Link)

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 7 (4,143 Views)

Re: account.swtor.com LOGIN FAILED

★★★ Novice

The login details are correct. Using these data can play swtor . The problem is only with logging into my account page www.

Message 3 of 7 (4,138 Views)

Re: account.swtor.com LOGIN FAILED

[ Edited ]

@tomkolp

 

There is a limit to the number of characters used for the password on the website, if your password is excessively long , try making it under 12 characters.

 

The game launcher does not have this issue so able to play but not login on the website indicates it could be this.

 

So try the password reset if this is the case

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 7 (4,133 Views)

Re: account.swtor.com LOGIN FAILED

★★★ Novice

The password is 10 characters. I tried to change the password . Password changed but still can not log in to my account .

Message 5 of 7 (4,126 Views)

Re: account.swtor.com LOGIN FAILED

@tomkolp

 

Very odd , have you tried a different web browser just in case

 

other then that phoning as I mentioned below will be the quickest way to resolve this

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 7 (4,120 Views)

Re: account.swtor.com LOGIN FAILED

Hero

Another possiblity could be non standart ascii Charakteres in the Password.

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Ich Arbeite nicht für EA/ BW, ich bin nur freiwillig hier.

I don't work for EA/ BW, I'm only another player.

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Message 7 of 7 (4,105 Views)
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