There is an issue with your Electronic Arts account CANT SUBSCRIBE.

[LizaNameless]

@proxos666 I just called the Hotline and they've restored the deleted EA Account. Dont know why it was deleted though, didn't even knew I had one.

[proxos666]

@LizaNameless 

Least it is restored , glad to hear

[Fumiirou1]

@proxos666 Hello. I have that same issue like others. I can't buy sub time from the website. I did it on steam, and I send email to them about that. They answer it, but they dont help me either. Ofc I reset my ea password few times, and nothing.
Account name; engeis

[darklordofblades]

@proxos666Hi, i'm having the same issue too. I noticed however I have 2 accounts: this one, and the one with my swtor username, which is darknijabob (both under the same email). Could that be the issue? I tried to reset the password for this account and use google chrome incognito but still the same problem. I called support and they said they'll pass it on to the team for investigation.

[proxos666]

@Fumiirou1 

You need to reset the password on the linked EA account that account has the persona Engeis (not lViviMortel that your posting on now) that EA account uses a different gmail email then what is on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[LuckyTangleNZL]

Having the same problem here

SWTOR account name: Luckytangle


edit: After resetting pw for EA/Forum account, now working

[proxos666]

@darklordofblades 

Your issue has been sent to the studio for investigation (no time frame at present) , there is one way to subscribe at the present and that is via steam 

if you install the game via steam , log into a character fully to link the accounts, then a subscription purchased with steam will work 

[rlcurtis75]

I got the same message and I cannot get anyone on the phone at all and I do not understand the UTC time! I am guessing the EA, and Bioware do not want me to play this game anymore!

[rlcurtis75]

I have even signed in through Steam, and I aid a monthly subscription and it is still showing me in preferred status

[proxos666]

@rlcurtis75 

swtor username ?